SiteSpin

Questions, answered

Your questions about SiteSpin.

Answers about building your website, updating it and paying for Pro.

Before you start

What is SiteSpin?

SiteSpin builds a business website from your answers to a few questions. Use it on your phone or computer to update pages, take bookings and order requests, and read customer messages.

How is SiteSpin different from Wix, Squarespace, or Framer?

SiteSpin is built around describing your business and asking for changes. Other builders also offer AI tools, often alongside a visual editor. Choose SiteSpin if you want to manage a business website through conversation.

Do I need design skills?

No. Choose a style, colours and fonts, or describe what you like. SiteSpin builds the layout and you can ask for changes by chat.

How long does it really take to build a site?

After you answer the questions and choose a look, the build usually takes a few minutes. More detailed sites can take longer. Review the result and ask for any changes you need.

Can I use SiteSpin from my computer?

Yes. Use SiteSpin in your browser or the iPhone and iPad app. Sign in with the same account to continue working on your website.

Once it is live

Can I change my website after it is built?

Yes. Open your website in SiteSpin and describe the change in chat. Pro includes ongoing changes, subject to a daily fair-use allowance that depends on your plan’s website count.

Can customers contact me through my website?

Yes. Ask SiteSpin to add a contact form. Messages arrive in SiteSpin, and replying opens your email app.

Does my site have analytics?

Pro includes visitor counts, popular pages and traffic sources. The visitor analytics use no analytics cookies.

Can I use my own domain?

Yes, with Pro. Connect a domain you already own, and SiteSpin walks you through it, step by step. Or take the one your plan includes. We buy and renew it for you, and it is yours to transfer freely; during the first 60 days we are unable to transfer it.

Can I sell things on a SiteSpin site?

You can list what you sell and take orders: visitors browse your products and send an order request, or you point them at a payment link of your own. There is no built-in shopping cart or card checkout yet, and taking the payment itself stays with you.

What happens to my site if I uninstall the app?

Uninstalling the app does not delete your website or cancel your subscription. Your site remains available according to your subscription status. You can also manage it in a browser.

Paying for it

What does it cost?

Pro for one website costs $25 monthly or $239 billed yearly. An eligible free trial starts before your website is built and renews automatically unless cancelled. Pro includes hosting, a custom domain, bookings, order requests, messages and website updates within your daily allowance. Plans for more websites are on the pricing page.

What if SiteSpin isn't right for me?

For a web subscription, contact support@sitespin.app about a refund. For an App Store subscription, open reportaproblem.apple.com and select your SiteSpin purchase.

Still stuck

Still stuck on something?

We answer most questions within one business day. Send us a note and we'll help you sort it out.

Write to support

Start your business website.

Tell us about your business to get started.